By using the Tiket Vacay website and services, you agree to the terms below. These terms are designed to ensure a safe, reliable, and enjoyable experience for all users.
1. 🧾 Use of Our Website
- You agree to use this website in a lawful manner and not interfere with its operations.
- All content and functionality on the site is owned or licensed by Tiket Vacay and may not be copied without permission.
2. 🛒 Booking & Payment
- All bookings must be paid in full at checkout using the available payment methods.
- Once payment is confirmed, an order confirmation and e-ticket will be sent to your email.
- Please ensure your information is accurate, especially your contact details.
3. 🏷️ Prices & Product Accuracy
- We strive to ensure all product details and prices are accurate.
- However, Tiket Vacay reserves the right to update or correct information without prior notice.
4. 🔁 Refunds & Changes
- Refunds and booking changes are subject to our Refund & Exchange Policy.
- Some bookings may be non-refundable or non-changeable depending on the provider’s terms.
5. 📩 Communication
- By using our services, you agree to receive transaction-related messages (e.g. booking confirmation) and promotional updates.
- You may unsubscribe from promotional emails at any time.
6. 👥 User Responsibility
- You are responsible for reading and understanding the terms of each attraction before booking.
- Tiket Vacay will not be responsible if you are denied entry due to failure to meet age, dress code, or ID requirements.
7. 🌦️ Service Availability & Third-Party Providers
- Tiket Vacay is a booking platform that works with third-party providers (e.g. attractions, theme parks).
- Final availability, changes in operating hours, closures due to weather or maintenance, and onsite experience are under the control of the provider.
- We will do our best to assist in the event of disruptions, but final decisions (including refunds or reschedules) are determined by the provider.
8. ⚠️ Limitation of Liability (Disclaimer)
- Tiket Vacay shall not be held liable for:
- Attraction closures due to bad weather, technical issues, or government orders
- Injuries, losses, or damages arising during visits to third-party attractions
- Variations in actual experience vs. promotional images or descriptions
- Our total liability, if any, is limited to the amount paid for the booking in question.
9. 📅 Updates to These Terms
- These terms may be updated without notice. Continued use of our website indicates your acceptance of any changes.
10. 📬 Contact Us
If you have any questions about these terms, please contact us at cs@tiketvacay.com