At Tiket Vacay, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. 📥 Information We Collect
We collect personal information when you:
- Make a booking or purchase
- Subscribe to our newsletter
- Contact our support team
- Fill in forms or surveys
The information may include:
- Name
- Email address
- Phone number
- Payment details (processed securely via payment gateway)
- Booking history
2. 🔐 How We Use Your Information
We use your information to:
- Process your bookings and send confirmation
- Provide customer support
- Send service or promotional emails
- Improve our services and website experience
- Comply with legal or regulatory obligations
We will never sell or rent your personal information to third parties.
3. 🔁 Data Sharing & Third Parties
- Your data may be shared with trusted partners (e.g. ticketing providers, payment gateways) only to fulfill your bookings.
- We ensure that our partners comply with data protection standards.
- We may also disclose information when required by law or to protect our legal rights.
4. 📦 Data Storage & Security
- Your personal data is stored on secure servers and protected using encryption and access control.
- We take reasonable precautions to prevent loss, misuse, or unauthorized access.
5. 🧽 Your Rights
You have the right to:
- Access and view your personal data
- Request corrections or updates
- Request deletion of your data (subject to legal or transactional obligations)
- Withdraw from marketing communications at any time
To make a request, please contact us at cs@tiketvacay.com.
6. 👶 Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal data from children.
7. 📅 Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. By continuing to use our services, you agree to the updated policy.